Privacy policy

Piximate understands that as visitors to our website (“the Website”), potential customers, and Users of Piximate products (“Products”), you care about how your information is collected, used, processed, transferred, stored, and shared. This Privacy Policy describes the lengths to which Piximate goes to protect your privacy, including the ways in which we may contact you. It forms a part of our Website Terms of Use, Trial Terms of Use, Standard Terms of Service, and all other documents incorporated therein (“Terms”). Any capitalized terms not defined in this Privacy Policy are defined as set out in the Terms.

Please familiarize yourself with the contents of this Privacy Policy. If you have any questions about it or our treatment of your information, please contact us by email at:, or by mail at: Chemin du cyclotron 6 – 1448 Louvain-La-Neuve Belgium, Attn: Privacy & Legal. This Privacy Policy is updated on an ongoing basis, as necessary, and a formal review is conducted annually. We will handle your information in accordance with the Privacy Policy in effect at that time. Updates will be posted publicly on the Website and be effective immediately as of the date of posting, as indicated at the bottom of this document. If we make substantive changes to the purposes and policies set out here, we will update you by email or in-application notification.

This Privacy Policy exclusively provides information on how Piximate handles data of which Piximate is controller, meaning all data we process for our own purposes. The way we handle data our customers control and Piximate processes (or that our customers process and Piximate sub-processes) is covered by the Data Processing Agreements (“DPAs”) we conclude with our customers.

1. What We Collect & How We Use It

1.1 Website

When you visit the Website, you are not required to actively provide any information, but the analytics software we use may collect some Personal Data and Navigation Information, as set out in 2.3 below. When you contact us via the Website chat function, sign up to download or receive information from us, or sign up to receive and use our Products, you are required to provide some Personal Data, and we may collect some Navigational Information. Some information is collected via the Website using cookies in accordance with our Cookies Policy. Please note that most of the cookies we use are functional cookies, but for the use of some of the cookies we shall ask you for your prior consent. Our Cookies Policy lists an overview of cookies that we use.

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